We’re Navigating The Future of Innovative Hospitality. Come Along With Us.

Now more than ever, guests need to feel they can travel with confidence. Uptown Network® quickly and easily moves your informative materials and F&B menus to streamlined digital media and dynamic giftable amenities. The proven results are increased revenue, guest frequency, and loyalty. Partnering with us, your operations can be generating stronger revenue before, while, and after cruisers are onboard.

Here are three key beliefs of our mission:

1 | Increase Upsells and Paid Frequency – Revenue Recovery

With our work on cruise ships, we proved that digital menus entice passengers to purchase premium items such as lattes, cigars, cocktails, wine and more. Done right, the menu is a brand extension of the outlet that engages and elevates the experience. Digital menus can change as the cruise continues to drive frequency with new experiences.

2 | Your Guests Are Setting Sail Long Before They Board

Building anticipation for your guests and getting them energized about their arrival on your dock is a huge up-selling opportunity. Use a visually-striking, tailored design approach to your content. Keep your menus and documents always up-to-date. Then share them on your website, social media, and marketing channels galore.

3 | Creative Generosity Enhances the Fun and Grows Loyalty

The Uptown Network® platform makes social giving fresh and easy. With Uptown Gifts®, guests have the ability to give experiences to friends and family in lieu of impersonal paper or plastic gift cards. Mom can send her daughter an excursion for her anniversary—complete with augmented reality preview. Dad can send a beer pairing to his buddies for happy hour. Loyalty promotions can also be creatively designed and sent.

We created Uptown Gifts® because we believe a great travel adventure means experiences worth sharing. Whether it’s a cocktail on the sundeck, a spa treatment, or a night of luxury dining, an inspired gift sent to a friend can mean so much more than a plastic gift card.